craystone_header          repair_service

DLT and SDLT Tape Drive Repairs
If your faulty DLT drive needs repair, our extensive workshop and qualified technicians offer a comprehensive repair service on a wide range of Tape, DAT, DLT, Optical and CD drives.

Craystone offer a fixed price repair on all makes of single DLT4000, DLT7000, DLT8000, DLT1, VS80 and VS160 drives, whether it be Compaq, HP, IBM, Quantum or Tandberg Data etc.  Please see the pricing below.

Craystone also offer a fixed price repair on all makes of single SDLT1 (both SDLT220 and SDLT320).  SDLT600 we prefer to price after evaluation.  Please see the pricing below.

Autoloader and Library repair costs are priced after evaluation.

Our DLT/SDLT repair procedure includes a no fix no fee service. If your drive cannot be fixed after our initial evaluation then the only charge levied is the return carriage.

We offer an extensive testing service and are able to quickly turnaround the repairs in 3 days, an optional same service is available at extra cost.

Why Fixed Priced?  There are no surprises with fixed priced repairs.  You know up front what the cost is going to be, this helps you make an informed decision.  The average cost (some drives may need more work than the average) is calculated over the previous year's tape drive in-take.

To organise a fixed price repair for your faulty DLT/SDLT drive, email Craystone with the unit's serial number and fault. On receipt of these details confirming your requirements, we will send our repair workshop address and instruct you to forward the unit for evaluation and repair.  Payment details will be obtained prior to the return of the tape drive.

For customers interested in the HP RENEW program, please read info on HP RENEW Products - Quality HP Products at Reduced Prices.

Key Facts

spacer.gif (807 bytes)bullet  The fixed price repair on SDLT320 is £365.
spacer.gif (807 bytes)bullet  The fixed price repair on SDLT220 is £325.
spacer.gif (807 bytes)bullet  The fixed price repair on VS80 is £295.
spacer.gif (807 bytes)bullet  The fixed price repair on DLT8000 is £295.
spacer.gif (807 bytes)bullet  The fixed price repair on DLT1 is £295.
spacer.gif (807 bytes)bullet  The fixed price repair on DLT7000 is £225.
spacer.gif (807 bytes)bullet  The fixed price repair on DLT4000 is £195.
spacer.gif (807 bytes)bullet  All repairs carry a six month warranty.
spacer.gif (807 bytes)bullet  Extensive Testing.
spacer.gif (807 bytes)bullet  We offer no fix no fee.
spacer.gif (807 bytes)bullet  Fast turnaround 3 days
spacer.gif (807 bytes)bullet  Same day service available at a premium
spacer.gif (807 bytes)bullet  Quantities undertaken - discounts available - please call for prices.
spacer.gif (807 bytes)bullet  Most drive makes can be repaired - please call for info.
spacer.gif (807 bytes)bullet  Refurbished drives and replacement drives are available for purchase.
spacer.gif (807 bytes)bullet  Click to go back to the repair index
spacer.gif (807 bytes)bullet  Click to go to our specialist DAT page
spacer.gif (807 bytes)bullet  Click to go to our specialist HP RENEW Products page


All prices exclude 17.5% VAT and carriage.
Prices may change due to Euro/GBP conversion.  E.&O.E.
Credit/Debit card payments taken.


CRAYSTONE INVESTMENTS LTD
http://www.craystone.com

Bolton Enterprise Centre, Washington Street, Bolton, BL3 5EY, UK
Tel: (0)1204 557666 / 557665 / 524262  Fax: (0)1204 396301
info@craystone.com


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